This agreement applies as between you, the User of this Website, and
Disagreeing Better, LLC, the owner(s) of this Website. Your agreement to comply with and be bound by Clauses 1, 2, 4–11 and 16–26 of these Terms and Conditions is deemed to occur upon your first use of the Website. Clauses 3 and 12–15 apply only to the sale of Services. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.
No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and Our acceptance of that offer is deemed to occur upon Our sending a confirmation email to you indicating that your order has been accepted.
In this Agreement the following terms shall have the following meanings:
• “Account”: means collectively the personal information, payment information and credentials used by Users to access Paid Content and/or any communications System on the Website;
• “Content”: means any text, graphics, images, audio, video, software, data compilations, course materials, downloads, and any other form of information capable of being stored in a computer that appears on or forms part of this Website;
• “Facilities”: means collectively any online facilities, tools, services or information that Disagreeing Better, LLC makes available through the Website either now or in the future;
• “Services”: means the services available to you through this Website, specifically use of the Disagreeing Better, LLC e‑learning platform, including access to online courses and related materials;
• “Payment Information”: means any details required for the purchase of Services from this Website. This includes, but is not limited to, credit/debit card numbers or other payment credentials;
• “System”: means any online communications infrastructure that Disagreeing Better, LLC makes available through the Website either now or in the future. This includes, but is not limited to, web‑based email, message boards, live chat facilities and email links;
• “User” / “Users”: means any third party that accesses the Website and is not employed by Disagreeing Better, LLC and acting in the course of their employment;
• “Website”: means the website that you are currently using (disagreeingbetter.learnworlds.com) and any sub‑domains of this site (e.g. subdomain.yourschool.com) unless expressly excluded by their own terms and conditions; and
• “We/Us/Our”: means Disagreeing Better, LLC.
Persons under the age of 18 should use this Website only with the supervision of an adult. Payment Information must be provided by or with the permission of an adult.
These Terms and Conditions also apply to customers procuring Services in the course of business.
- 4.1 Subject to the exceptions in Clause 5 of these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code, software, and all course materials and resources, is and shall remain the exclusive property of Disagreeing Better, LLC or Our licensors (including third‑party content providers). Such material is protected by applicable intellectual property laws and international treaties.
- 4.2 Nothing in these Terms and Conditions shall be construed as transferring to you any right, title or interest in or to the Content or any intellectual property rights owned or controlled by Disagreeing Better, LLC or its licensors. You acquire only a limited license to access and use the Services and Content as expressly set out in these Terms.
- 4.3 Subject to Clause 6 and your compliance with these Terms, you may view, stream and, where expressly permitted, temporarily download Content solely for your own personal, non‑commercial educational use. You may not reproduce, copy, modify, adapt, translate, distribute, store, publish, transmit, sell, rent, lease, sub‑license, create derivative works from, or otherwise re‑use any Content from the Website without Our prior express written permission, except where such use is expressly allowed on the Website or by applicable law.
- 5.1 Unless otherwise expressly indicated, all intellectual property rights including, but not limited to, copyright and trademarks, in product images, third‑party materials and descriptions belong to the manufacturers, authors, licensors or distributors of such materials as may be applicable.
- 5.2 Subject to Clause 6, you may not reproduce, copy, distribute, store or in any other fashion re‑use such third‑party material unless otherwise indicated on the Website or unless given express written permission to do so by the relevant rights holder.
Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.
This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Disagreeing Better, LLC or that of Our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.
Those wishing to place a link to this Website on other sites may do so only to the home page of the site disagreeingbetter.learnworlds.com without Our prior permission. Deep linking (i.e. links to specific pages within the site) requires Our express written permission. To find out more please contact Us by email at heather@disagreeingbetter.com.
- 9.1 When using any System on the Website you should do so in accordance with the following rules. Failure to comply with these rules may result in your Account being suspended or closed:
- 9.1.1 You must not use obscene or vulgar language;
- 9.1.2 You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, or discriminatory;
- 9.1.3 You must not submit Content that is intended to promote or incite violence;
- 9.1.4 It is advised that submissions are made using the English language as We may be unable to respond to enquiries submitted in any other languages;
- 9.1.5 The means by which you identify yourself must not violate these Terms and Conditions or any applicable laws;
- 9.1.6 You must not impersonate other people, particularly employees and representatives of Disagreeing Better, LLC or Our affiliates; and
- 9.1.7 You must not use Our System for unauthorized mass‑communication such as “spam” or “junk mail”.
- 9.2 You acknowledge that Disagreeing Better, LLC reserves the right to monitor any and all communications made to Us or using Our System.
- 9.3 You acknowledge that Disagreeing Better, LLC may retain copies of any and all communications made to Us or using Our System.
- 9.4 You acknowledge that any information, content or materials you send or submit to Us through Our System (for example, feedback, testimonials, comments) may be used by Us for the purposes of operating, improving and promoting Our Services. To the extent permitted by law, you grant Us a non‑exclusive, worldwide, royalty‑free, sublicensable license to use, reproduce, modify, adapt, publish and display such submissions in connection with Our business, and you waive any moral right (if any) to be identified as the author of such information, subject always to Our Privacy Policy.
- 10.1 In order to procure Services on this Website and to use certain other parts of the System, you are required to create an Account which will contain certain personal details and, where applicable, Payment Information. By continuing to use this Website you represent and warrant that:
- 10.1.1 all information you submit is accurate and truthful;
- 10.1.2 you have permission to submit Payment Information where permission may be required; and
- 10.1.3 you will keep this information accurate and up‑to‑date.
- Your creation of an Account is further affirmation of your representation and warranty.
- 10.2 It is recommended that you do not share your Account details, particularly your username and password. We accept no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.
- 10.3 If you have reason to believe that your Account details have been obtained by another person without consent, you should contact Us immediately to suspend your Account and cancel any unauthorized orders or payments that may be pending. Please be aware that orders or payments can only be cancelled up until provision of Services has commenced, subject to Our refund policy in Clause 15.
- 10.4 When choosing your username you are required to adhere to the terms set out above in Clause 9. Any failure to do so could result in the suspension and/or deletion of your Account.
- 11.1 Either Disagreeing Better, LLC or you may terminate your Account. If We terminate your Account, you will be notified by email and, where reasonable, an explanation for the termination will be provided. Notwithstanding the foregoing, We reserve the right to terminate without giving reasons in cases of serious or repeated breach of these Terms.
- 11.2 If We terminate your Account due to your breach of these Terms, any current or pending orders or payments on your Account may be cancelled and We shall have no obligation to provide refunds except as required by applicable law or under Our refund policy in Clause 15.
- 11.3 If you terminate your Account, this does not automatically entitle you to a refund. Any refund will be subject to Clause 15.
- 12.1 Whilst every effort has been made to ensure that all general descriptions of Services available from Disagreeing Better, LLC correspond to the actual Services that will be provided to you, We are not responsible for any minor variations from these descriptions. This does not exclude Our liability for mistakes due to negligence on Our part and refers only to variations of the correct Services, not different Services altogether.
- 12.2 Where appropriate, you may be required to select the required plan or course.
- 12.3 We neither represent nor warrant that such Services will be available at all times and cannot confirm availability until confirming your order.
- 12.4 All pricing information on the Website is correct at the time of going online. We reserve the right to change prices and alter or remove any special offers from time to time and as necessary.
- 12.5 In the event that prices are changed during the period between an order being placed for Services and Us processing that order and taking payment, then the price that was valid at the time of the order shall be used.
- 13.1 No part of this Website constitutes a contractual offer capable of acceptance. Your order constitutes a contractual offer that We may, at Our sole discretion, accept. Our acceptance is indicated by Us sending to you an order confirmation email. Only once We have sent you an order confirmation email will there be a binding contract between Disagreeing Better, LLC and you.
- 13.2 Order confirmations under sub‑Clause 13.1 will be sent to you before the Services begin and shall contain the following information:
- 13.2.1 confirmation of the Services ordered including the main characteristics of those Services;
- 13.2.2 pricing for the Services ordered including, where appropriate, taxes and any additional charges;
- 13.2.3 relevant times and/or method for the provision of the Services; and
- 13.2.4 user credentials and relevant information for accessing those Services.
- 13.3 If We, for any reason, do not accept your order, no payment shall be taken under normal circumstances. In any event, any sums paid by you in relation to that order will be refunded within a reasonable period.
- 13.4 Unless otherwise stated at the point of purchase, payment for the Services shall be taken via your chosen payment method immediately upon placing your order. If a Service is offered on a subscription or installment basis, the applicable billing schedule will be clearly stated at the point of purchase.
- 13.5 We aim to fulfill your order promptly after confirmation or, if not, within a reasonable period following your order, unless there are exceptional circumstances. Time is not of the essence of the contract, which means We will aim to fulfill your order within any indicated timescales but this is not an essential term of the contract and We will not be liable to you if We do not do so.
- 13.6 Disagreeing Better, LLC shall use reasonable endeavors to provide the Services with reasonable skill and care.
- 13.7 In the event that Services are provided that are not in conformity with your order and thus incorrect, you should contact Us promptly to inform Us of the mistake. We will ensure that any necessary corrections are made within a reasonable period.
- 13.8 Additional terms and conditions may apply to the provision of certain Services. You will be asked to read and confirm your acceptance of any such terms and conditions when completing your order if they apply.
14.1 Subject to these Terms and any applicable fees being paid, We grant you a limited, non‑exclusive, non‑transferable, revocable license to access and use the purchased course(s) and related Content through disagreeingbetter.learnworlds.com for your own personal, non‑commercial educational use, strictly in accordance with these Terms. All intellectual property rights in the Content remain at all times with Disagreeing Better, LLC or its licensors.
14.2 Unless otherwise expressly stated at the point of purchase, access to a purchased course is provided on an ongoing basis for as long as that course and disagreeingbetter.learnworlds.com are made available by Us. We do not guarantee that any course or the Website will be available indefinitely.
14.3 We reserve the right, in Our sole discretion, to modify, suspend or discontinue any course, the Services or the Website (in whole or in part). Where We permanently discontinue a course or the Website, We will use reasonable efforts to provide advance notice to affected Users (for example, by email and/or notice on the Website).
14.4 In the event of permanent discontinuation of a course or the Website, We may, at Our discretion, offer refunds, credits or alternative access arrangements, particularly for Users who purchased a course within a recent period prior to discontinuation. Any such remedy will be determined by Us in good faith, taking into account the circumstances and the extent of your prior use of the Services. Nothing in this Clause obliges Us to provide refunds beyond what is required by applicable law or expressly stated in these Terms.
14.5 Nothing in this Clause or elsewhere in these Terms gives you any ownership rights in the Content. Your rights are limited to the access described above and may be revoked in accordance with these Terms (for example, in cases of breach).
Installment Payment Plans
14.6 We may, in Our discretion, offer you the option to pay the fee for certain courses or Services in two (2) installments instead of a single upfront payment (an “Installment Plan”). If you choose an Installment Plan at checkout, you authorize Us (and Our payment processor) to automatically charge your selected payment method for each installment on the scheduled dates.
14.7 Unless otherwise stated at the point of purchase, the first installment shall be charged immediately upon completing your order, and the second installment shall be charged automatically seven (7) days after the date of your initial purchase.
14.8 By selecting an Installment Plan, you:
14.8.1 agree to pay all installments in full and on time; and
14.8.2 authorize Us (and Our payment processor) to automatically charge your payment method for each installment without further action by you.
14.9 Our refund policy in Clause 15 applies to purchases made via an Installment Plan as follows:
14.9.1 You may request a refund only within the Refund Period (seven (7) days from the date of purchase) and only if no more than twenty (20) minutes of course content relating to that purchase have been accessed or consumed in your Account, as measured by Our learning platform’s usage and progress tracking tools.
14.9.2 If a refund is approved under Clause 15 before you have accessed more than twenty (20) minutes of course content, We will cancel the Installment Plan and refund the amount you have paid in accordance with Clause 15.
14.9.3 If you have accessed or consumed more than twenty (20) minutes of course content in your Account, you are no longer eligible for a refund, and you remain obligated to pay all installments in full, including any remaining installment(s) that have not yet been charged. In such cases, We will continue to process the remaining installment(s) on the scheduled dates.
14.10 If any installment payment is declined, reversed or otherwise fails, We may:
14.10.1 immediately suspend or restrict your access to the relevant course(s) and/or Account until payment is successfully completed; and/or
14.10.2 attempt to re‑process the payment using the same payment method; and/or
14.10.3 require you to provide an alternative valid payment method; and/or
14.10.4 pursue any other remedies available to Us at law to recover the outstanding amount.
14.11 Choosing an Installment Plan does not extend or modify the Refund Period or the usage limit specified in Clause 15. The same seven (7)‑day and twenty (20)‑minute thresholds apply, regardless of whether you pay in full upfront or in installments.
- 15.1 We want you to be satisfied with your learning experience on disagreeingbetter.learnworlds.com. If you are not satisfied, you may request a refund subject to the conditions in this Clause 15.
- 15.2 Refund window. You may request a refund within seven (7) days from the date of purchase of the relevant Service (the “Refund Period”).
- 15.3 Usage limit. Refunds are only available if no more than twenty (20) minutes of course content relating to that purchase have been accessed or consumed in your Account, as measured by Our learning platform’s usage and progress tracking tools.
- 15.4 How to request a refund. To request a refund, you must contact Us within the Refund Period at heather@disagreeingbetter.com and include:
- 15.4.1 your full name;
- 15.4.2 the email address associated with your Account;
- 15.4.3 the name of the course or Service; and
- 15.4.4 the date of purchase.
- 15.5 Processing of refunds. If your request is approved, We will process the refund to the original method of payment used for the purchase. Processing times may vary depending on your payment provider, such as your bank or card issuer.
- 15.6 No refunds after Refund Period or usage limit. After the Refund Period has ended, or if more than twenty (20) minutes of course content relating to the purchase have been accessed or consumed in your Account, no refunds will be issued, except where required by applicable law.
- 15.7 Abuse of refund policy. We reserve the right to refuse refund requests in cases of suspected fraud, abuse of this policy, chargeback abuse, or other behavior that We determine, in Our sole discretion, to be inappropriate or excessive.
- 15.8 This refund policy applies in addition to any non‑waivable statutory rights that may apply to you under the laws of your jurisdiction.
Use of the Website is also governed by Our Privacy Policy
(disagreeingbetter.learnworlds.com/privacy), which is incorporated into these Terms and Conditions by this reference. To view the Privacy Policy, please click on the link above.
- 17.1 All personal information that We collect will be collected, used and held in accordance with Our Privacy Policy and applicable data protection and privacy laws.
- 17.2 We may use your personal information to:
- 17.2.1 provide Our Services to you;
- 17.2.2 process your payment for the Services; and
- 17.2.3 communicate with you about your Account, the Services, and, where you consent or as otherwise permitted by law, about other products and services We offer.
- 17.3 We will not sell your personal information. We will not pass on your personal information to any third parties other than as described in Our Privacy Policy.
- 18.1 We make no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of Our Service or Services.
- 18.2 No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.
- 18.3 Whilst We use reasonable endeavors to ensure that the Website is secure and free of errors, viruses and other malware, you are strongly advised to take responsibility for your own internet security, that of your personal details and your computers.
We reserve the right to change the Website, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes. If We are required to make any changes to these Terms and Conditions by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.
- 20.1 The Website is provided “as is” and on an “as available” basis. ’s liability for death or personal injury resulting from any negligence or fraud on the part of Disagreeing Better, LLC.
- 21.3 Nothing in these Terms and Conditions excludes or restricts Disagreeing Better, LLC’s liability for any direct loss or damage arising out of the incorrect provision of Services or out of reliance on incorrect information included on the Website where such incorrect provision or information is due to Our negligence.
- 21.4 In any event, to the fullest extent permitted by law, Our total aggregate liability to you in respect of any claim or series of related claims arising out of or in connection with the Services and/or these Terms, whether in contract, tort (including negligence) or otherwise, shall be limited to the total amount paid by you to Us for the specific course or Service giving rise to the claim.
- 21.5 In the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining Terms and Conditions. This term shall apply only within jurisdictions where a particular term is illegal.
In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.
In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise
Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and Disagreeing Better, LLC.
- 25.1 All notices/communications shall be given to Us by email at heather@disagreeingbetter.com. Such notice will be deemed received on the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.
- 25.2 We may from time to time, if you opt to receive it or as otherwise permitted by law, send you information about Our products and/or services. If you do not wish to receive such information, please click on the “Unsubscribe” link in any email which you receive from Us or follow any other opt‑out instructions provided.
26. Law and Jurisdiction
These Terms and Conditions and the relationship between you and Disagreeing Better, LLC (whether contractual or otherwise) shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, United States, without regard to its conflict of laws rules, and Disagreeing Better, LLC and you agree to submit to the exclusive jurisdiction of the state and federal courts located in the Commonwealth of Massachusetts.
